Managed cybersecurity and IT services

Keep your business protected and your team productive.

Managed cybersecurity and IT services with 24/7 remote security monitoring and management, clear reporting, and support matched to your needs.

From $150 per user, per month. No long-term contract required.

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Based in El Paso. Serving businesses nationwide.

In every plan

Watched around the clock.
Reported in plain language.

24/7 remote security monitoring and management covers your people, email, computers and sign-ins. Threats are blocked automatically, day and night, and every quarter you see what we found and what we did about it.

People

Trained, and tested safely

Email

Fakes screened out

Computers

Protected, every one

Sign-ins

Risky logins blocked

Backups

Tested, not assumed

Reports

One you can read

Three plans. Choose how much you want handled.

Every plan includes 24/7 security monitoring and management, a help desk, and Microsoft 365 Business Premium. Each step up adds more of your technology to what we handle.

Castile Secure

Protect your business and see where your security stands.

$150 per user, per month

With a 12-month term. $175 month to month.

Who it is for: Businesses that want security handled and proof it is working, with a help desk for everything in the plan.
Risk it reduces: Phishing, stolen passwords, fake payment requests, and threats on company computers.
Off your plate: Security tools, monitoring, account changes for new hires and departures, and the quarterly review.
Support: Help desk for your security tools, accounts, email and computer troubleshooting. On-site visits by quote.

Recommended

Castile Managed

Add everyday IT support that keeps your team productive.

$200 per user, per month

With a 12-month term. $225 month to month.

Who it is for: Businesses that want one team handling security and day-to-day IT.
Risk it reduces: Lost or stolen laptops, out-of-date computers, and sensitive information leaving by email.
Off your plate: Computers managed and kept current, and Microsoft 365 run for you.
Support: Everything in Secure, with the help desk extended to your computers and Microsoft 365. On-site support included in the El Paso region.

Castile Complete

Add network care, fuller recovery coverage, and technology planning.

$250 per user, per month

With a 12-month term. $275 month to month.

Who it is for: Businesses that want the whole technology environment managed, with a plan for what is next.
Risk it reduces: Weak points in your network, files lost from a computer, and surprise technology costs.
Off your plate: Firewall and Wi-Fi care, computer backups, hardware buying and setup, and the budget conversation.
Support: Everything in Managed, plus quarterly planning and 2 project hours a month.

Each user includes 1 computer and a Microsoft 365 Business Premium license. Phones are not included by default. A one-time onboarding fee applies. Pricing details Compare plans side by side

Castile Shield

Included in every plan

24/7 remote security monitoring and management. Threats are blocked automatically, day and night.
A help desk for everything in your plan. By phone, email and remote session, Monday through Friday.
A person on it within 1 business hour for security incidents and critical issues.
New hires and departures handled. Accounts added, and access removed when someone leaves.
Sign-in protection. A stolen password alone is not enough to sign in.
Email protection. Email security, archiving, phishing training and DMARC.
Payment request checks. A call-back process that helps your team verify suspicious payment requests, set up and trained.
Company password manager and Microsoft 365 backup.
A written incident response plan, and up to 8 hours of incident response per incident.
A quarterly Security Business Review. Data from your own systems, ending with an honest verdict: what is working, what needs attention, and what we did not check.
A yearly training session. In person in the El Paso region, live online elsewhere.
Microsoft 365 Business Premium licenses. Where Microsoft keeps its strongest security.

What changes from plan to plan

Everything above is in all three plans. These are the differences, grouped by what they do for you.

What you get	Secure	Managed	Complete
Price per user, per month, 12-month term	$150	$200	$250
Stay productive Help when your team needs it, and less IT on your plate.
What our help desk supports	Your security tools, accounts, email and computer troubleshooting	Plus your managed computers and Microsoft 365	Plus backups, network and hardware
Computers kept up to date	Automatic updates turned on and checked	Managed for you	Managed for you
Microsoft 365 run day to day	Accounts added and removed	Fully managed	Fully managed
On-site support in the El Paso region	By quote	Included	Included
Stay protected Less exposure when a laptop goes missing or data heads out the door.
Company computers set up securely, and locked or wiped if lost	Not included	Included	Included
Helps keep sensitive information from leaving by email	Not included	For qualifying health and legal businesses	For qualifying health and legal businesses
Firewall, Wi-Fi and switches hardened and checked quarterly	Not included	Not included	Included
Stay prepared Recovery you have tested, and a plan for what comes next.
Files saved to OneDrive, with restores tested quarterly	Not included	Included	Included
Every computer backed up	Not included	Not included	Included
Hardware chosen, ordered and set up for you	Not included	Not included	Included
Quarterly planning, with a roadmap and budget	Not included	Not included	Included
Project time each month	Not included	Not included	2 hours

Month to month: Secure $175, Managed $225, Complete $275 per user. Hardware itself is billed separately.

Proof, every quarter

You see the work,
not just the invoice.

Each quarter your Security Business Review uses data from your own systems and ends with an honest verdict. Here is what it shows.

What we prove	What you see each quarter
We know everything we protect	Computer and software inventory
Every computer is covered	All in-scope systems protected, threats detected and stopped
Email is protected	Phishing and malicious emails blocked, impersonation attempts, DMARC status
Accounts are locked down	MFA coverage, risky sign-ins blocked, former-employee accounts removed
Computers are current	Percent updated, critical updates applied on time
People are trained	Training completion and phishing-test results
Backups work	Backup success, and a restore test with its result
Incidents were handled	What happened, how fast we responded, what changed

24 88Security score for a healthcare credentialing company after a year of managed security

29% lowerEstimated exposure per incident for a regional nonprofit

Clients anonymized under engagement terms. Scores use Castile’s internal methodology. See the full results

What it looks like in practice

A medical billing owner’s laptop was blocked from a public network the protection did not trust. One call, one exception, back to work.

A nonprofit’s email stopped delivering on a Sunday night. We caught the expired domain before the team came in Monday.

None of it made the news, which is the point.

Service commitments

What you can count on

Response time means the time until a person begins working the issue, not the time until it is resolved.

24/7 security monitoring and managementAll plans. Threats are blocked automatically, day and night.
A person on it within 1 business hourAll plans, for security incidents and critical issues. Help desk hours are Monday through Friday, 8 a.m. to 5 p.m. Mountain Time.
After hoursFor a security emergency, call (915) 995-2495. Everything else is handled the next business day.
On-site supportIncluded in Managed and Complete in the El Paso region.

Where we work

Based in El Paso.
Serving businesses nationwide.

Every plan is delivered remotely across the United States.

On-site support in the El Paso region, including Las Cruces and communities within about 2 hours’ drive, is included in Managed and Complete. For Secure, on-site visits are quoted.

Outside the region, on-site work is available when it is part of your agreement, scoped and quoted separately. Your yearly training session is held live online, with in-person training available by quote.

Available by separate quote

Personal devices and employee-owned devices used for work. Supported under a separately scoped quote, based on device count, access needs, and security requirements.
On-site work outside the El Paso region, and on-site visits for Secure.
Company phones. Phone security and management are available as an add-on, scoped separately. Phones are not part of the default plans.
Extra computers and additional sites.
In-person training outside the El Paso region.
Projects beyond included hours.
Hardware and software purchases. Complete includes choosing, ordering and setting up hardware; the hardware itself is billed separately.

Not included

Business phone systems.
Support for software we do not provide or license. We triage the problem and hand it off to the vendor.
Physical hardware repair.
After-hours work other than security emergencies.

Pricing details

With a 12-month term: Secure $150, Managed $200, Complete $250, per user, per month. Month to month: $175, $225 and $275.

No long-term contract required. Every plan includes Microsoft 365 Business Premium.

Term. Month to month, cancel with 30 days’ notice, or save $25 per user each month with a 12-month term. Better terms are available for 36 months.
Onboarding. A one-time fee equal to one month of service, covering discovery, setup and getting everything to our standard.
Good fit. Castile Secure: minimum 5 users. Castile Managed and Complete: minimum 10 users.
Nonprofits. Prices drop by about $17 per user, passing along Microsoft's nonprofit pricing. Eligibility is confirmed by Microsoft.

Before we talk

Straight answers.

Still deciding between plans? A 30-minute call is the fastest way to find the right fit.

Book a call

Do we need our own IT provider, or not?

Neither. Choose a plan by how much you want us to handle. If you already have an IT person or provider, we work alongside them.

Do you work with businesses outside El Paso?

Yes. Every plan is available nationwide and delivered remotely. On-site support is included in Managed and Complete in the El Paso region. Outside the region, on-site work is available when it is part of your agreement, quoted separately.

Is there a long-term contract?

No long-term contract is required. Choose month to month, or save $25 per user each month with a 12-month term. A one-time onboarding fee applies, and month-to-month service can be cancelled with 30 days’ notice.

What happens after hours?

Monitoring and management keep running, and threats are still blocked automatically. For a security emergency, call (915) 995-2495. Everything else is handled the next business day.

What does “per user” include?

Each user includes 1 computer and a Microsoft 365 Business Premium license. Company phones and extra computers are available by separate quote.

Can you support personal devices or employee-owned devices?

Yes. Personal devices and employee-owned devices used for work are supported under a separately scoped quote, based on device count, access needs, and security requirements.

Does this make us compliant?

Every plan is aligned with CIS Controls, a widely used security framework, and the quarterly review gives you evidence for clients, insurers and auditors. That is not a certification. Defense contractors should see our CMMC readiness page.

Find the right plan in 30 minutes.

Tell us about your business and what is worrying you. We will recommend a plan, or tell you if you do not need one. Prefer to start on your own? Run CyberGapFinder, our free scan of your domain’s public email and website security settings.

Book a 30-minute call Run my free scan